Privacy Policy / Cookie Policy
Our Policies
Privacy Policy
Last updated: 28 October 2025
1. Who We Are
We are Indie Rabble Ltd, a company registered in England and Wales under company number 13975950, with our registered address at 27–28 The Arches, Alma Road, Windsor, Berkshire, SL4 1QZ.
We operate the website indierabble.co.uk (“the Website”), where we sell our range of beers and related products online.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are the data controller responsible for your personal data.
If you have any questions about this policy or how we use your data, please contact us at:
📧 [email protected]
📞 [insert contact number if applicable]
2. What Personal Data We Collect
When you use our website, we may collect and process the following information:
Identity Data: Your name
Contact Data: Your email address, billing address, and delivery address
Transaction Data: Details about payments to and from you, and what products you purchased
Technical Data: Your IP address, browser type and version, time zone setting, and device information
Usage Data: Information on how you use our website, such as pages viewed and interactions made
Cookie Data: Information collected through cookies and similar technologies (see Section 7 below)
3. How We Use Your Personal Data
We use your information for the following purposes:
To process your orders and deliver products
To communicate with you about your order, including confirmations and delivery updates
To manage your account (if you create one)
To improve our website, services, and customer experience
To comply with legal obligations, such as record-keeping and age verification
To send marketing communications, if you have consented to receive them
4. Our Legal Basis for Processing
We rely on the following legal bases under the UK GDPR:
Contractual necessity: To process your order and deliver your purchases
Legal obligation: To comply with tax, accounting, and regulatory requirements
Consent: For sending marketing communications or placing non-essential cookies
Legitimate interests: To understand customer behaviour and improve our services (only where your rights do not override these interests)
5. How Long We Keep Your Data
We keep personal data only as long as necessary for the purposes we collected it, including to satisfy legal, accounting, or reporting requirements.
Typically:
Order and transaction records: 6 years (for legal and tax compliance)
Marketing data: Until you withdraw consent or unsubscribe
6. How We Share Your Data
We share your data only when necessary, for example with:
Payment processors (e.g. Stripe, PayPal) to securely handle payments
Delivery partners (e.g. Royal Mail, courier services) to deliver your orders
IT and website service providers who host or support our website and email communications
All third parties are required to respect your privacy and handle your data lawfully.
We will never sell or rent your personal data.
7. Cookies and Tracking Technologies
Our website uses cookies to:
Enable essential website functionality (e.g. basket, checkout)
Improve website performance and analytics
Remember your preferences
Deliver personalised marketing (only with your consent)
You can manage or disable cookies via your browser settings or our on-site cookie consent tool.
For more details, please see our Cookie Policy.
8. Your Rights
Under the UK GDPR, you have the following rights:
Access: Request a copy of the personal data we hold about you
Rectification: Ask us to correct any inaccurate or incomplete data
Erasure: Request deletion of your personal data (“the right to be forgotten”)
Restriction: Ask us to limit how we use your data
Portability: Request your data in a structured, machine-readable format
Objection: Object to processing based on legitimate interests or for direct marketing
Withdraw consent at any time (for cookies or marketing)
To exercise these rights, contact us at [email protected].
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk/
9. Data Security
We use appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, alteration, or disclosure.
These include secure hosting, encrypted transactions, and restricted internal access.
10. International Data Transfers
Some of our third-party service providers may transfer data outside the UK (for example, for cloud hosting).
Where this happens, we ensure that adequate safeguards are in place — such as UK-approved standard contractual clauses or equivalent protection mechanisms.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with an updated “Last updated” date.
Would you like me to add a linked Cookie Policy section next — one that aligns with this privacy policy and explicitly mentions consent, analytics, and third-party cookies (e.g. Google Analytics or Meta tracking, if used)?
Cookie Policy
Last updated: 28 October 2025
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They help the site function properly, provide a better user experience, and give us information about how our website is used.
Cookies can be:
Session cookies – deleted automatically when you close your browser
Persistent cookies – remain on your device for a set period or until you delete them
First-party cookies – set by our website
Third-party cookies – set by other organisations, such as analytics or advertising providers
2. How We Use Cookies
We use cookies on indierabble.co.uk for the following purposes:
Essential Cookies
These are required for the website to work properly — for example, to:
Remember your shopping basket
Process orders securely
Enable login or account functions
These cookies do not require your consent but can be disabled in your browser (note that some parts of the site may not function correctly).
Performance & Analytics Cookies
We use cookies to understand how visitors use our website — for example, which pages are most popular and how users navigate through the site.
This helps us improve our website and products.
If used, these may include tools such as:
Google Analytics (to measure website traffic and performance)
Meta Pixel (to understand how users interact with our ads)
These cookies only run with your explicit consent.
Functionality Cookies
These help remember your preferences — for example, your region or language settings — to make your experience smoother.
Advertising & Marketing Cookies
These cookies are used (only with your consent) to deliver relevant ads and promotions, measure campaign performance, and avoid showing you the same advert repeatedly.
3. Cookies We May Use
Below are examples of cookies that may be used on our website:
| Cookie Type | Purpose | Example |
|---|---|---|
| Essential | Enable checkout, remember cart contents | woocommerce_cart_hash, woocommerce_items_in_cart |
| Analytics | Measure site usage | _ga, _gid (Google Analytics) |
| Functionality | Remember login state or preferences | wp_woocommerce_session_* |
| Marketing | Track conversions and advertising | _fbp, _fbc (Meta Pixel) |
(Actual cookies may vary depending on your site setup and plugins.)
4. Managing Cookies
You can control or delete cookies at any time:
Adjust your browser settings to block or delete cookies.
Use our on-site cookie consent banner to manage your preferences.
Instructions for popular browsers:
Please note that blocking some cookies may affect how our website functions.
5. Third-Party Services
Some cookies are placed by third parties who provide services on our behalf. For example:
Google Analytics – helps us understand visitor behaviour.
Meta (Facebook) Pixel – helps us measure and improve our marketing.
Where cookies involve transferring data outside the UK (e.g. to the US), we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK government.
You can learn more about these third-party providers here:
6. Your Consent
When you first visit our site, you’ll see a cookie banner asking you to choose which cookies to allow.
Essential cookies will run automatically.
Analytics, functionality, and marketing cookies will only be used if you actively consent.
You can update your cookie preferences at any time through the cookie settings link in the website footer.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our services.
All updates will be posted on this page with an updated “Last updated” date.
Would you like me to combine this Cookie Policy and the Privacy Policy into one continuous document (as a single “Privacy & Cookie Policy” page for your website), or would you prefer them formatted as two separate web pages (linked to each other)?
